Our Tuesday Hotline has opened for over a month and we have received many calls from our clients and their families/representatives.
Q:Why did you call Tuesday Hotline
A:“My wife and I got some questions about reimbursement.”
Q:Have your questions or needs been answered or met?
A:“ Yes. The senior case manager followed up on our reimbursement right away on the phone.”
Q: Are you satisfied with your experience with Tuesday Hotline?
A:“Yes. It was very helpful!“
Mrs. Huang , Representative
Q: Why did you call Tuesday Hotline？
A: “I had some feedback that might need to discuss with the management team so I called Tuesday Hotline. They also answered my other questions about public housing. They were very patient. ”
Q: Have your questions or needs been answered or met?
A: “Yes. They responded to my request promptly.“
Q: How would you rate your experience with Tuesday Hotline？
A: “10 out of 10!“
Speak to our Senior Case Manager for any queries or feedback!
Every Tuesday （exld. Public Holidays）
9:30 am – 4:30 pm
Chinese 02 9261 1636
English 0416 087 899